TOS

Last Updated: [2025-12-10]

These Terms of Service (“Terms”) govern all purchases, communications, and interactions with Battalion Bullion, regardless of platform. This includes transactions or inquiries made through:

• Our website

• Phone

• Email

• SMS

• Facebook Group or Messenger

• Social media

• In-person meetups

By purchasing from us or communicating with us, you agree to the following Terms.

1. Pricing & Availability

• All prices are listed in Canadian Dollars (CAD) unless stated otherwise.

• Precious metals may be priced as “spot + premium.”

• Prices and availability may change without notice.

• We reserve the right to correct pricing errors or cancel orders that were posted incorrectly.

2. Ordering & Order Priority

Orders can be placed through:

• Facebook Group comments

• Direct messages

• Phone calls

• Email

• Website contact forms

• In-person

Order Priority Rules

• For items publicly posted on any platform, the first timestamped claim (comment/message/email/etc.) secures the order.

• Private deals (phone/email) follow first-confirmed communication.

• We will confirm your order with a timestamp and payment instructions.

Platform does not matter — the earliest valid claim wins.

3. Payment Terms

Accepted payment methods:

• Cash

• Interac e-transfer

• Other methods by agreement

E-transfer Policy

Funds must fully settle before:

• Shipping

• Delivery

• Meeting for pickup (unless paying cash at pickup)

No exceptions — this protects both parties.

All Sales Final

Because bullion prices fluctuate, all sales are final.

4. Pickup Options

Pickup is available in Petawawa, Ontario at:

• Tim Hortons (small orders)

• Petawawa Police Station (larger transactions)

• Home meetups for established clients, accessibility needs, or ongoing repeat customers

Pickup times must be arranged in advance.

5. Shipping Policy & Liability

Shipping methods include:

• Canada Post (Lettermail, Xpresspost, Flat Rate)

• Freightcom discounted carriers

• Any other service quoted upon request

Liability

Once the package is handed to the carrier and tracking is provided (if applicable), the buyer assumes full liability for loss, theft, or damage. Untracked shipping is entirely at the buyer’s risk. Optional insured shipping may be offered in the future.

6. Communication Policies

We respond through:

• Email

• Phone

• SMS

• Facebook

• Website messages

• Other platforms as added

Customers must provide accurate contact information.
Failure to respond within a reasonable timeframe may result in a cancelled hold or order.

7. Fraud Prevention & Right to Refuse Service

We may refuse service or cancel orders for:

• Suspected fraud

• Suspicious payments

• Abusive behavior
  Chargeback attempts

• Violations of these Terms

Orders involving large cash transactions or unusual behavior may require ID verification.

8. Compliance & Privacy

We follow all applicable Canadian laws, including:

• CRA tax requirements

• PIPEDA privacy laws

• Anti-fraud and reporting obligations where applicable

Your information is stored securely and not shared except when required by law.

9. Changes to These Terms

We may update these Terms at any time. Continued purchases or communication signifies acceptance of the updated Terms.

10. Contact Information

For questions, support, or orders:
📧 Email: [Insert Email]
📞 Phone: [$416 543 4179]
🌐 Website: [Insert URL]